At Surya88, privacy is not merely a legal requirement to fulfil — it is a core value we uphold in every decision involving our members' data. This document clearly explains how we manage your information.
Six core principles that shape Surya88's privacy and data protection policy
All data transmitted between your device and surya88 servers is protected with 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia. No third party can intercept your data in transit.
Surya88 has never and will never sell, rent, or lend members' personal data to any third party for marketing or other commercial purposes. Your data belongs to you, not as a business commodity of ours.
Surya88 only collects data that is genuinely necessary to operate our services safely and effectively. We do not request irrelevant information and do not retain data longer than necessary.
We are committed to being transparent about the types of data we collect, why we need it, and who can access it. This privacy policy is written in plain language, not confusing legal jargon.
You have the right to access, correct, transfer, or request deletion of your personal data at any time. Surya88 provides a straightforward process for you to exercise these rights without any barriers.
The Surya88 privacy policy is drawn up in accordance with applicable data protection legislation. All data processing is carried out on a valid legal basis and is well-documented in our internal records.
Welcome to the surya88 Privacy Policy. This document explains how surya88 ("we", "Platform") collects, processes, stores, and protects your personal data when you use our website, mobile app, or any of the services we offer.
Your privacy matters to us. We understand that trusting a platform with your personal information is a significant decision. That is why we take this responsibility seriously and are committed to being transparent about how we handle your data.
This policy applies to all users and registered members of Surya88, including new players, active members, and former members whose information remains within the defined retention period.
This Privacy Policy is to be read together with Terms and Conditions surya88. By using our platform, you agree to the terms set out in both of these documents.
Surya88 collects your personal data through several means — directly when you interact with our platform, and automatically through standard technologies such as cookies. The following are the categories of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, gender, IC/passport number | Account registration, KYC verification |
| Contact Information | Phone number, email address, residential address | Account communications, customer support |
| Financial Information | Bank account holder name, bank account number, payment method | Deposit & withdrawal processing |
| Verification Data | Photo ID, verification selfie, bank statement | KYC process, fraud prevention |
surya88 does not collect sensitive data such as health information, religious beliefs, political views, or members' sexual orientation. The data we collect is limited to what is necessary to operate a safe and responsible online casino service.
Personal data you provide to Surya88 is used for specific and legitimate purposes. We do not process your data for any purpose other than those stated below without first obtaining your consent.
Every processing of personal data by surya88 is carried out on the basis of one of the following valid legal grounds:
Surya88 does not sell your personal data. However, in operating our platform, we may need to share certain data with trusted third parties in the following limited circumstances:
We work with carefully selected companies to help us operate the platform. These include payment processing providers, identity verification providers, and cloud infrastructure partners. All third parties are bound by strict data protection agreements and are only permitted to process your data according to our instructions for specified purposes.
Surya88 may share your data with relevant authorities when required to do so by law, court order, or for the purpose of investigating suspected illegal activity.
All third parties working with surya88 are required to sign a data processing agreement that complies with strict data protection standards before they are permitted to access any member information.
Surya88 continuously invests in security infrastructure to ensure your personal data is protected against unauthorised access, disclosure, alteration, or destruction.
The technical and organizational security measures we implement include:
While we take all reasonable precautions, no security system can be guaranteed 100% foolproof. If you suspect your account has been accessed without authorisation, please contact our support immediately.
Surya88 only retains your personal data for as long as needed to fulfil the original purpose of collection or as required by applicable law.
Once the retention period has ended, your personal data will be securely deleted or de-identified (converted to anonymous format) in accordance with our standard procedures.
The surya88 platform uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. Cookies are small text files stored on your device when you visit our website.
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of some parts of the platform.
As a surya88 member, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights:
You may request a copy of all personal data we hold about you. Such requests will be processed within 30 days.
If your data is inaccurate or incomplete, you may request a correction at any time via account settings or support.
You may request deletion of your data, subject to mandatory retention requirements prescribed by law.
You may request a restriction on the processing of your data under certain circumstances, such as when you are disputing the accuracy of the data.
You may request your data in a machine-readable format for transfer to another platform of your choice.
You may object to the processing of your data for specific purposes, including marketing communications.
To exercise any of the above rights, contact the surya88 support team via live chat or email. We will process your request within the stipulated timeframe at no charge.
Surya88 is a platform intended exclusively for individuals aged 18 and above. We do not knowingly collect personal data from minors.
If we discover that personal data of minors has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. Parents and guardians who suspect an account has been opened in the name of a child under their care are urged to contact us immediately.
Surya88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. When significant changes are made, we will:
Continued use of the surya88 platform after the amendment's effective date constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this privacy policy or how we manage your data, please contact us through the following channels:
For other general enquiries, you may also refer to our FAQ us or contact general support via email at [email protected].
We value your trust in surya88 and are committed to ensuring your privacy rights are respected at all times.
Surya88 protects your data with the latest technology and transparent policies. Play with peace of mind knowing your information is in responsible hands.
Register a Secure Account TodayWith a transparent privacy policy and high-grade security, you can play with full confidence alongside 500,000+ Surya88 members across Malaysia.